Corrections & Feedback
If the desk gets something wrong, the correction is visible
Bentonville.ai is built from automated analysis of public material. That makes a clear correction path part of the desk workflow, not a side channel.
Send a report
Email the deskReport
What to send with a correction request
Specific public evidence is the fastest route to a useful review.
Page and claim
Include the Bentonville.ai page URL, the headline or section, and the exact claim that appears wrong, overstated, stale, or missing important context.
Public source
Point to the public source that corrects the record when possible. That can be an official agenda, filing, newsroom item, organization page, or other verifiable record.
Requested action
Say whether you are asking for a factual correction, clearer confidence language, removed source text, attribution repair, or a sensitive-claim review.
Review
How the desk handles reported issues
The correction workflow preserves the public record without pretending the first pass was perfect.
Evidence check
Compare the claim to the source bundle
- Review the published claim, its evidence links, and the underlying source material.
- Check whether newer public records change the meaning of the original observation.
- Separate factual errors from missing context, stale framing, and reader disagreement.
Correction action
Fix, remove, or annotate the public page
- Correct factual mistakes when public evidence supports the change.
- Remove or soften claims that lack adequate evidence or overstate confidence.
- Add correction notes when a visible record is needed for reader trust.
Sensitive Claims
Higher-risk claims get a higher bar
The desk is most cautious where a mistake can do the most harm.
WrongdoingNamed peopleLegal disputesMaterial reputational harm
Claims involving wrongdoing, named individuals, litigation, enforcement, job loss, safety, or similar material harm receive extra review caution. A correction request can ask for temporary removal while the claim is checked against public evidence.